A 3CX system refers to a software-based unified communications (UC) solution provided by the company 3CX. It is designed to replace traditional hardware-based PBX (Private Branch Exchange) systems and offers a range of communication and collaboration features for businesses.
At its core, a 3CX system is a software-based IP PBX that enables organizations to establish and manage their internal and external communication infrastructure. It leverages Voice over IP (VoIP) technology to transmit voice calls over IP networks, including the internet. With 3CX, businesses can make and receive calls using various devices such as desk phones, softphones (software-based phones), mobile apps, and web browsers.