IT Support Services

Fixed Fee For All Your IT Services – No Costly Surprises

IT Support Services – Shrewsbury and Telford

Fixed Fee For All Your IT Services – No Costly Surprises

it support shrewsbury

Why Choose Vector IT Systems?

Providing the best IT Support Services for companies in Shrewsbury, Telford, Shropshire, Staffordshire, the Midlands; local IT and Computer Support Services from Vector IT Systems.

Reliable, well-functioning hardware and software are the bedrock of every company. Even a short, temporary malfunction can take a toll on employees’ productivity, quality of service, and, as a result, customer satisfaction. That is why impeccable IT support is an absolute must in every UK based company and we provide just that. Our team consists of the best computer technicians with years of experience in different fields, so we are sure that the quality of services we provide is second-to-none.

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IT Support for Business

Vector IT Systems provides remote and on-site support across Shrewsbury, Telford, Shropshire, Staffordshire, the Midlands for all your computer and IT systems. Our priority has always been to treat each client individually and to offer solutions specifically tailored to their needs.

  1. Time is of the essence when it comes to fixing technical malfunctions. Vector understands that once your IT network is down, so is your business. We offer a guaranteed first response to your issue, with our average response of under 20 minutes. Free your business from restrictive long-term contracts and benefit from a flexible, monthly rolling Vector support services contract.
  2. Security is key – Vector IT Systems provides backup cloud solutions, to protect your essential data against system failure or hack.
  3. IT Support Services are available on contract by monthly subscription.
  4. For those who want a one-time, IT support service, either on-site or remotely, we have a pay-as-you-go option.
  5. We guarantee that there are no hidden costs or commitments. Your business deserves the best solutions – we provide them.
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Providing IT Support in Shropshire, Staffordshire and Midlands

Over past 25 Years we have been delivering and excellent service to our customers in local area. We are well established business with long lasting business relationships. However, we can provide IT Services remotely to the whole UK.

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Providing IT Support in Shropshire, Staffordshire and Midlands

Over past 25 Years we have been delivering and excellent service to our customers in local area. We are well established business with long lasting business relationships. However, we can provide IT Services remotely to the whole UK.

Our Effective IT Support

years of experience

25+

online cases

90%

response time

20 min

uk call centre

100%

service monitoring

365-24/7

GET STARTED

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Thanks for your interest. One of our team will verify your requirements, confirm SLAs and provide you with a formal, no obligation quote that is valid for 30 days.
Number of Users

How many users require unlimited remote, phone and e-mail support?

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6

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Number of Companies

How many companies are you running on your current infrastructure?

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1

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Devices

How many desktops/laptops do you have?

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1

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Core system functions are monitored continually to identify and respond to issue before you see them.

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Services Used

Please choose services that you use

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Options

Would you like to consider extra services?

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Extra Options

Additional IT Support Services

Add onsite support to your contract, pay monthly and have an engineer visit your premises without additional cost.

A daily check of your cloud backup will be made to ensure it has completed and is error free.

This provides centrally managed e-mail signatures.

Provides permanent archive of all e-mails for legal and quality standard compliance.

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1

Add Consultancy days to you contract, pay monthly and use when you need it.

Professional Website Design for B2B and Retail.

E-Commerce Web Design including 3rd party systems integrations and warehouse control.

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Your Monthly Service Subscription

Prices shown in this calculator are provisional.

"Retrieve my Illustration" and one of our team will verify your requirements, confirm SLAs and provide you with a formal, no obligation quote that is valid for 30 days. 


Here at Vector IT Systems we take your privacy seriously and will only use your personal information provided below to administer your account and to provide the products and services you have requested from us. This information will not be shared with third parties except as required to deliver those products and services, nor will it be used in any marketing material that we may send out. Read our Privacy Policy.

All orders processed according to our standard terms and conditions of trade, which are available on request or available from our website | Terms and Conditions.

Summary

Description Information Quantity Price
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Benefits

Benefits of Vector IT Support

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Dedicated UK Helpdesk

Guaranteed first response to your issue, average time of 15 minutes.

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Flexible Support

Both remote and on-premises expert technicians.

it support flexible payments

Flexible Payment

Either subscription or pay as you go IT support across two packages.

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Backup And Security

Online 24/7 cloud backup solutions with disaster recovery as standard.

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Software and app support

Including Sage, Quick Books, Microsoft Office 365 and more.

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Remote working specialists

Support for Cloud services and other flexible working solutions.

it support telephone 1

Dedicated UK Helpdesk

Guaranteed first response to your issue, average time of 15 minutes.

it support flexible

Flexible Support

Both remote and on-premises expert technicians.

it support flexible payments

Flexible Payment

Either subscription or pay as you go IT support across two packages.

it support backup

Backup And Security

Online 24/7 cloud backup solutions with disaster recovery as standard.

it support software

Software and app support

Including Sage, Quick Books, Microsoft Office 365 and more.

it support remote working

Remote working specialists

Support for Cloud services and other flexible working solutions.

MONTHLY SERVICE

Monthly Fee For All Your IT Services – No Costly Surprises

Our ongoing support contracts offer the variety of services needed for your business. A support contract gives you peace of mind when it comes to managing your business computers and IT resources.

Ideal for small to medium businesses looking for reliable remote support and monitoring.

  • Remote, phone and email support

  • Server and user support

  • Monthly ticket reporting

  • Network infrastructure – remote support

Ideal for small to medium businesses looking for reliable remote support and monitoring.

  • Remote, phone and email support

  • Server and user support

  • Monthly ticket reporting

  • Network infrastructure – remote support

Ideal for businesses seeking support with added security and an on-site presence.
  • Remote, phone and email support

  • Server and user support

  • Monthly ticket reporting

  • Network infrastructure – remote support

  • Onsite support

  • Server monitoring

  • Backup Checks

Ideal for businesses seeking support with added security and an on-site presence.
  • Remote, phone and email support

  • Server and user support

  • Monthly ticket reporting

  • Network infrastructure – remote support

  • Onsite support

  • Server monitoring

  • Backup Checks

Ideal for business with flexible hardware requirements and wanting to have consultancy advice to plan and develop their digital infrastructures.
  • Remote, phone and email support

  • Server and user support

  • Monthly ticket reporting

  • Network infrastructure – remote support

  • Onsite support

  • Server monitoring

  • Backup Checks

  • PC, Laptop, Peripheral Installation – Within reasonable scope

  • 2 x Consultancy Days – Covering e.g. Infrastructure planning and guidance

  • Annual Invocation Testing

Ideal for business with flexible hardware requirements and wanting to have consultancy advice to plan and develop their digital infrastructures.
  • Remote, phone and email support

  • Server and user support

  • Monthly ticket reporting

  • Network infrastructure – remote support

  • Onsite support

  • Server monitoring

  • Backup Checks

  • PC, Laptop, Peripheral Installation – Within reasonable scope

  • 2 x Consultancy Days – Covering e.g. Infrastructure planning and guidance

  • Annual Invocation Testing

CHOOSE YOUR PACKAGE

Different Packages For Different Needs

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Support Contracts

Our IT support contracts offer the variety of services needed for your business. A support contract give you peace of mind when managing your business digital infrastructure.

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Pay As You Go

We understand that sometimes you just need one off service to fix an IT problem. We are here to help and our engineers can attend to any IT related problem.

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Managed IT – Sustainable Business Solutions

If you’re looking to redevelop your business IT infrastructure or digital communications, we offer managed IT services, which include IT support along with consultancy and hardware installation, as well as remote working solutions.  And, if you’re looking for a real game-changer, our expert IT team is also available to speak to you about Web Design, SEO services and marketing.

No Obligation Quotation

Contact Us

The information provided in this form will not be shared with third parties except as required to deliver those products and services, nor will it be used in any marketing material that we may send out. Read our Privacy Policy