What is 3CX PBX Phone System and how can it help your business goals
With remote work on the rise, many SMEs are looking to upgrade their communication systems, helping employees collaborate productively from home and beyond. In most cases, on-site systems need to keep running too.
Unfortunately, a lot of traditional communications solutions simply don’t support remote working – and are costly to boot. And during these strange times, reaching your business goals now is more crucial than ever.
This is where cloud-based phone systems step in. Hosted phone systems market leader 3CX keeps your employees in the loop across desktop, mobile and traditional phones. This saves you the cost of communication breakdowns, while also helping you keep your business objectives on track.
But what is a 3CX phone system and how can it help you adapt to the new way of working. Furthermore, how do you install and manage a 3CX phone system – and is it possible without professional IT support?
Benefits
What is a 3CX Phone System?
3CX is an evolved business communications system. Technically speaking, it’s an open-platform VoIP phone system that integrates into the Cloud. As part of one easy-to-access service package, you get: fully integrated video conferencing, SMS, live chat, phone calls and more across desktop, mobile and telephone for your entire company.
Not only does 3CX integration grant a boost to productivity, it also increases mobility – perfect for the new wave of remote IT business solutions. Wherever your teams are located, you’re guaranteed robust communications both on-site and working remotely.
Virtual Phone System
Next-Generation Office Phone System, VoIP PBX, full functionality of premise-based PBX. On Phone, Tablet, PC and Mobile. Accelerate your businesses growth with 3CX phone system.
Website Chat System
Elevate the chat to a call. Turn web visitors into conversions with live chat. Chat history can be shared with other team members for feedback to faster resolution. Get live chat for your business.
Video Conferencing
Meet over video conferencing, it’s free! With no time limit on meeting duration. No downloads required. Up to 250 participants can join from their browser. Stream your conference on YouTube.
Text Message/SMS
Send and receive business SMS messages from 3CX. Assign incoming messages to a queue and reallocate. Use SMS marketing to boost business and drive customer engagement.
Multiple Remote Work Tools
Answer business WhatsApp messages as a team. Calls on mobiles and laptops – take your phone with you. Video conferencing and Integration to CRM.
Flexible scalability
Cloud based services offer computing power in a subscription model, so you pay only for the services used, and can scale up or down to cope with fluctuations in demand.
Virtual Phone System
Next-Generation Office Phone System, VoIP PBX, full functionality of premise-based PBX. On Phone, Tablet, PC and Mobile. Accelerate your businesses growth with 3CX phone system.
Website Chat System
Elevate the chat to a call. Turn web visitors into conversions with live chat. Chat history can be shared with other team members for feedback to faster resolution. Get live chat for your business.
Video Conferencing
Meet over video conferencing, it’s free! With no time limit on meeting duration. No downloads required. Up to 250 participants can join from their browser. Stream your conference on YouTube.
Text Message/SMS
Send and receive business SMS messages from 3CX. Assign incoming messages to a queue and reallocate. Use SMS marketing to boost business and drive customer engagement.
Multiple Remote Work Tools
Answer business WhatsApp messages as a team. Calls on mobiles and laptops – take your phone with you. Video conferencing and Integration to CRM.
Flexible scalability
Cloud based services offer computing power in a subscription model, so you pay only for the services used, and can scale up or down to cope with fluctuations in demand.
What is a practical application of 3CX PBI Phone System?
Almost any business that uses multiple phones and extensions. Incoming calls need to be directed to the correct extension. User need to call each other without using an out bound line and will need to make calls outside the organization. In addition there may be staff working travelling or from home. 3CX VoIP PBX provides the strength of expensive, complex premise based PBX and the flexibility of VoIP phones
3CX IT Support based in Telford, Shrewsbury, Shropshire, Birmingham and the West Midlands
As accredited and approved 3CX partners, UK ICT can get your communications systems running in a matter of days – and with minimal fuss. Our team of IT consultants will configure, install and roll out 3CX across your SME, while also training you in how to use it.
In Partnership With
We believe the future is in flexible working: meaning clean and hassle-free communication that saves you money, wherever your staff are working from.
Firm believers in adapting to suit an ever-changing world, UK ICT specialises in the installation and maintenance of 3CX and has helped countless SMEs across the Telford, Shrewsbury, Shropshire, Birmingham and West Midlands areas meet their IT communication goals.
While it is possible to install Cloud 3CX yourself, no one knows better than our 3CX Advanced Engineers. We can get the entire process for you, start to finish – meaning less time on your end spent setting up. And, as cloud-based IT specialists, we can help you integrate other remote work IT systems too.
