We Are Business Solutions Specialists
If you are looking at this page on our website it is likely that you are considering changing the way you receive your IT and Computer Support. We think we have good reasons why talking to Vector Systems can move your business forward with our IT solutions, because our customer focused ethos means we have thought about what you need and why you need it.
End of Contract
IT and Computer support is often delivered under a service contract. Many IT companies impose long contract periods, typically three years, and as that contract nears termination it is appropriate to consider the value and effectiveness of the support provided, the relationship established with the support company, cost control and totality of service.
Our contracts are different:
- No long term contracts, 12 month contract with a break clause after 3 months as standard.
- We offer total support options, providing more than technical support, allowing for a fully managed IT infrastructure. Our service agreements are tailored to meet your business needs and can be expanded and contracted as your business requirements change.
- We are a one stop shop for all your Computer and IT infrastructure. No passing the problem and the fix on to third party support. If you have and use support for specific applications we can manage these support calls for you to ensure you get the best possible outcome for your issues.
Step Growth
Has your business environment changed? Could you manage with your own internal IT support, but have now grown enough that you need effective support without burning internal resource? Have the growth changes put pressure on your in-house IT resource, that they need support?
All of these can be helped by our IT support services, we provide the support your business needs in a flexible way. Our aim is to provide you with a healthy and effective IT infrastructure that can deliver your business needs.
Change of Provider
Support Contracts are the industry standard way to deliver support, but being charged for items and services that are not within the contract often comes as a shock and makes budgeting and cost control difficult. With our Computer and IT Support and Services plans there are no hidden costs. Our contracts are tailored to your requirements, so if your needs increase or decrease we will match your contract to meet those needs, no hidden costs, no nasty surprises.
Support Contracts are the industry standard way to deliver support, but being charged for items and services that are not within the contract often comes as a shock and makes budgeting and cost control difficult. With our Computer and IT Support and Services plans there are no hidden costs. Our contracts are tailored to your requirements, so if your needs increase or decrease we will match your contract to meet those needs, no hidden costs, no nasty surprises.
The Process
How do we help you in your transition period
New Business
From start up to management buyout, a new business venture will need IT. In any new venture it is important that the management team can focus on developing business, driving sales and optimizing delivery. The chances are that these aims will use IT and Computer systems.
These systems will need to operate in a robust and functional way. Our support services allow you to buy a fixed cost solution so you can concentrate on developing your business. We guarantee that there are no hidden costs or commitments. Your business deserves the best solutions – we provide them.
Scale Business
Businesses change, markets change and meeting these markets change. Your IT support requirements may well change at the same time. Sometimes this is growth, but sometimes this is contraction. A business may be down scaled and a previously cost effective in-house IT department can become a disproportionate overhead. Expansion may also put additional cost and strains on infrastructure management.
Vector IT Services is an out-sourced IT department, providing everything that an in-house IT department would provide without the costs. We can deliver a total package, or support your own IT team. Tailored to meet your business needs, our IT support and services options are designed to give your business support where you need it, when you want it and how you want it.
Fragmented Systems
Business IT has been around for a long time now and few businesses have fully integrated systems. The benefits of system integration efficiency: less data entry and more accurate data are tools to business efficiency that come from integrating systems. Although full integration is often a huge step and is outside the reach of many businesses, like most long journeys, it begins with the first step and a map of where you want to go.
Because we build close relationships with our customers and have wide ranging skill sets and technologies available to us we are well placed to help you develop a more integrated IT infrastructure. More than just support, we can help use IT to develop your business, getting and servicing sales.
